Role Summary: In this role, the apprentice will observe and perform various equipment service processes and procedures to drive customer satisfaction and ensure proper functionality of less complex customer diagnostic imaging equipment. Essential Responsibilities: Supervised responsibilities may include: •Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs. •Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs; as assigned, perform planned maintenance (PM), safety, environmental inspections and maintain effective customer relations. Follow appropriate GE policies, procedures, hospital protocol and complete necessary documentation, as guided. •Complete Preventative Maintenance on designated equipment. •Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines. •Document all repair actions and submit reports/summaries according to schedule. Maintain approved parts inventory. Manage vendor's service delivery processes in compliance with GE policies, as instructed. •Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. •Learn and ensure proper care of tools and test equipment and ensure calibration. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment. •Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area •Meet Health and Human Services, as well as Environment Health and Safety requirements Qualifications/Requirements: •Must be a current student no more than 6 months* from graduation, or a recent graduate of no more than a year**, with an electrical engineering degree, mechanical engineering, biomedical engineering, military education, or equivalent. o*Longer than 6 months will be reviewed on an individual basis if they are in a 4 year program o**Longer than a year will be reviewed on an individual basis. Look in to why they have been out of school for longer than a year but still do not qualify for a full-time GE role. Be aware that if they came from a full-time job with benefits, they will no longer have benefits as an apprentice. •Must maintain a cumulative GPA of a 3.0 or higher based on a 4.0 scale •Previous experience and/or course work in which you have successfully interpreted schematic diagrams and performed troubleshooting and planned maintenance on basic diagnostic imaging or electronic equipment following current standards, code, and procedures to ensure safe and effective operation of those devices. •Must have reliable transportation and a valid driver's license. •Must be willing to take a drug test as part of the selection process. •Must be willing to submit to a background investigation, including for example, verification of your past employment, criminal history, and educational background. Desired Characteristics: •Previous experience interpreting schematic diagrams and perform effective repair and planned maintenance on basic biomedical or electronic equipment. •Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. •Ability to develop and maintain good customer relations. •Experience interfacing with both apprenticeal team members and external customers as part of a solution based service process. •Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment in the electronic field - resulting in knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices. •Change agent and process oriented. •Local candidates strongly preferred. •Must be able to develop and maintain good customer relationships.